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The 2004 "Readers' Choice Awards" cover 65 industrial automation categories and are presented to vendors that have distinguished themselves as providers of the best technologies and customer service according to a survey of the publication's readership. Readers use a variety of criteria in selecting top vendors including prior business experience as well as their knowledge and familiarity with the products. In addition, readers also take into account the cost versus benefit of the solutions, ease of use, performance, reliability and service life.

"Being honored by customers in the industry as the best manufacturer in this particular category is a significant achievement for both Triconex and Invensys," said Tracey Sledge, vice president and general manager for Triconex. "Having won this award for the seventh consecutive year validates our strategy to respond effectively to the full spectrum of our customers' requirements both in terms of technology and customer service."

In garnering the Readers' Choice Award, Triconex was selected above others in the industry by a margin of three to one. Aside from polling readers on vendors with the best technology, Control magazine also asked respondents to rank the companies in terms of customer service. Readers ranked Triconex as an exceptional service provider, giving the company the highest score possible.

Triconex is the process industry's leading provider of safety and critical control solutions with over 5,500 installations worldwide. Based on proven Triple-Modular Redundant (TMR) architecture, the company's state-of-the-art safety controllers include the Tricon and Trident fault-tolerant control systems. In addition to highly reliable control platforms, Triconex provides engineering and consulting services that assist customers in meeting the requirements of the international safety standards IEC 61508 and IEC 61511. The key to Triconex continued success is a combination of industry leading technology, 20 years of safety system engineering expertise, and a relentless focus on solving user problems related to safety & critical control.